Dear Valued Customer,
Thank you for choosing Happy Oven for all your cake needs. Our cakes can be collected directly from our outlet or delivered to you at a requested address.
- Delivery & Self-Collection
Delivery fees will be calculated based on the distance between the delivery location and our outlet at 40 Beo Crescent, #01-08, Singapore 160040.
Our delivery charges are applies as follows:
Delivery charges will be waived when orders exceeds S$200.
It is essential that when delivery is confirmed, someone is present to receive the cake(s) at the specified time interval. We are unable to leave your order unattended since our cakes may deteriorate if left on the doorstep.
In the event that our delivery personnel has reached the delivery address and the recipient is not present for collection. A second delivery can be arranged on the same day at a later timing. But please note that you will be charged for the second delivery at the same rate as the first delivery.
We cannot be held liable for any damage that is rendered to the cake(s) and/or any other products purchased from us after delivery or collection. Once our products has been delivered/collected, we will not accept any liability for any damage sustained.
If you chose self-collection of the cake(s), and are unable to fulfill the collection on the specified date within our office hours, please contact us at +65 6270 7411 to make the amendment.
- Location Exclusions
We do not deliver to Marina Bay Sands, Jurong Island, Tuas, Changi Airport or any restricted airline and cargo areas, BBQ pits as well as locations outside of mainland Singapore including Sentosa Island. Any orders made to the excluded locations will be cancelled.
- Force Majeure
Neither we, nor any delivery service that we use shall be liable for any failure to perform, where such failure or delay results from any circumstances outside our reasonable control including but not limited to any fire, flood, explosion, accident, adverse weather conditions, traffic congestion, mechanical breakdown, obstruction of any private or public highway, riot, government act, act of war, terrorism, act of God, or from any industrial dispute or strike whatsoever.